Open position

Account Manager

Manage and nurture existing client relationships to ensure client satisfaction and drive additional revenue.

At Passive Picks, our Account Managers serve as the linchpin between our valued clients and the innovative services we offer. Entrusted with the vital task of maintaining and growing established client relationships, you will delve into understanding their evolving needs, ensuring that they are deriving maximum value from our services. Through regular check-ins, feedback sessions, and solution brainstorming, you'll position yourself as a trusted advisor to our clients. Your role will also encompass anticipating potential challenges and addressing them proactively, ensuring that our client relationships remain strong, fruitful, and enduring. As an advocate for the client within Passive Picks, you'll work hand-in-hand with our internal teams to deliver on promises and exceed expectations.

Your role

  • Build a sustainable key account strategy
  • Answer our customer' questions
  • Build strong customer relationships with customers
  • Always strive to provide exceptional customer experience
  • Manage customer expectation
  • Always strive towards customer satisfaction
  • Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements
  • Keep track of key account metrics
  • Communicate the progress to both internal and external stakeholders
  • Take initiatives in identifying growth opportunities
  • Collaborate with our team to achieve sustainable growth

Your team

You'll be a crucial part of our sales team, working closely with Sales Executives and Customer Support.

Requirements

Who are you?

  • Good negotiation skills
  • Bachelor's degree or equivalent experience in a related field
  • Outstanding knowledge of MS Office
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Enthusiastic and passionate

Benefits

  • Competitive salary with attractive commission structure
  • Continuous professional development
  • Flourish in a culture of trust, ownership, and standard of excellence
  • Getting-things-done environment with sharp and knowledgeable colleagues
  • Minimal time spent in meetings
  • Work (partly or fully) remote whenever you want
  • Enjoy flexible working hours and holidays wishes (paid and extra unpaid leave)
  • Company-wide outings & events
Apply for this position
Feel free to email your resume if you think this position is right for you!
Account Manager

Some questions,
some answers.

Here are some of the answers to our most popular questions.
What sports do you offer?

We offer sports for NFL, NCAAF, NCAAB, NBA, NHL, MLB. All packages are all inclusive of all sports.

How does your unit system operate?

The number of units wagered per pick is dependent upon our algorithm's confidence level on each selection. Generally our picks range from (1U-3U). We define a unit as 2% of your total bankroll, and as a rule of thumb we typically do not wager more than 20% of our bankroll on any given day.

When and how are the picks received?

Picks are sent out via email everyday. Picks will be sent out typically 5 hours to 60 minutes before the first game begins, so you have plenty of time to get your picks in.

How many picks do you send a day?

We have different types of picks: Premium and Standard. Premium Plays are weighted from 1-5 units, and Standard Plays are weighted at 1 unit, depending on the day. We also release our model's full predictions for the MLB season, for people to take at their own discretion.

How much money do you think I will make?

On an average week, take your average betting size and multiply it by 4. We normally profit around 5-30 units every week. That is our weekly average. Your profit will actually be greater because you can scale your betting size as you win.

What happens if I don't win on a pick?

Sports betting is inherently risky, and not every pick will be a winner. We strive to provide a high percentage of winning picks, but we cannot guarantee success on every pick. We recommend that you have realistic expectations and focus on long-term profitability rather than short-term wins or losses.

What payment options do you accept?

We accept Zelle, Venmo, Cash App, Apple Pay, Pay Pal, and our website purchases as well.

Do you offer refunds?

Aside from our money back guarantee on year long packages and our 1k guarantee, all sales are 100% final.

Some questions,
some answers.

Here are some of the answers to our most popular questions.
What sports do you offer?

We offer sports for NFL, NCAAF, NCAAB, NBA, NHL, MLB. All packages are all inclusive of all sports.

How does your unit system operate?

The number of units wagered per pick is dependent upon our algorithm's confidence level on each selection. Generally our picks range from (1U-3U). We define a unit as 2% of your total bankroll, and as a rule of thumb we typically do not wager more than 20% of our bankroll on any given day.

When and how are the picks received?

Picks are sent out via email everyday. Picks will be sent out typically 5 hours to 60 minutes before the first game begins, so you have plenty of time to get your picks in.

How many picks do you send a day?

We have different types of picks: Premium and Standard. Premium Plays are weighted from 1-5 units, and Standard Plays are weighted at 1 unit, depending on the day. We also release our model's full predictions for the MLB season, for people to take at their own discretion.

How much money do you think I will make?

On an average week, take your average betting size and multiply it by 4. We normally profit around 5-30 units every week. That is our weekly average. Your profit will actually be greater because you can scale your betting size as you win.

What happens if I don't win on a pick?

Sports betting is inherently risky, and not every pick will be a winner. We strive to provide a high percentage of winning picks, but we cannot guarantee success on every pick. We recommend that you have realistic expectations and focus on long-term profitability rather than short-term wins or losses.

What payment options do you accept?

We accept Zelle, Venmo, Cash App, Apple Pay, Pay Pal, and our website purchases as well.

Do you offer refunds?

Aside from our money back guarantee on year long packages and our 1k guarantee, all sales are 100% final.

What does Passive Picks look like?

Here is an example of a typical email you will receive from Passive Picks. Each email comes with the pick, the odds associated with it, and the unit sizing, so you know exactly how much to wager on every pick.